The Fro Solution Review
The FRO Solution explains how child support in Ontario and Family Responsibility Office-FRO (Ontario’s Maintenance Enforcement Program-MEP) work.
The FRO Solution attempts to be the solution to those parties frustrated by the FRO and support payment issues, by offering a solution to better maintenance and enforcement of a child support order.
In review of the solution presented by “SIX” or the ”FRO Solution“ it was found to be not much of a solution at all for those who seek to have their support order maintained or enforced by “the FRO”. Rather, their service is tailored to appeal and meet the needs of a payors looking to lower or decrease their support ordered obligation to pay child support.
Their solution comes with a membership fee of $50.00 applicable to both parties annually, and functions as a document management service or as they claim a “ledger”. In short, it is a document repository for parties to upload their income tax documents and proof of section 7 expenses (extra expenses), for parties to better manage disclosure and review of the amount of support that either party is entitled to pay or receive. It does not provide any viable solution to how the FRO would maintain or enforce and order held in their office. The “FRO solution” does not and cannot by law under the PIPEDA, disclose any information or documentation to “the FRO” for purpose of maintenance or enforcement. For changes to a order of support it is necessary to return to court for a motion to vary or motion to change.
There is no case where the courts have included in any order for support that parties use a service such as “The FRO Solution”, no review on this service actually serving as the solution to child support payment issues. In searching for a pending patent, as claimed to have by “the FRO Solution” no application for a patent pending was found with the The Canadian Intellectual Property Office (CIPO).
In further review of the FRO Solution, it is found that their collection and storage of data and documents may put members at risk by lacking security to protect private information over the internet by not having a SSL Certificate on their sign up and login screens. While the “FRO Solution/SIX” does claim to use SSL “when viewing the private user pages” and to maintain protection of privacy under the PIPEDA, members should ensure their document ledger offers the security, thus fully protecting their personal information being transmitted, and stored over the internet.
The “FOR Solution” is simply putting parties at risk for a constant need of having to return to court to dispute or change an order for support year after year. This solution, may not be the solution for parties to a child support order at all, and may be nothing more then a means for a particular lawyer to promote his legal services by advertising a “FRO solution” as a means to retain clients who have issues with their support payments, and seek resolution by seeking a motion to vary with the family court.
The only real “FRO solution”, or solution for “child support payment issues”, is for individual parties to be responsible for, and proactively communicate with “the FRO” for maintenance and enforcement of orders for child support. “The FRO” is only able to effectively maintain and enforce any order for support when there is for cooperation of both parties. The only solution to issues related to support payments is when one party is proactive in making contact to “the FRO” to review their order for support, and the enforcement of it. To maintain the support payment amount, both parties must offer truthful disclose, apply fairness per the Child Support Guidelines, and cooperate voluntarily, and oblige the order for support.
